Wolfy Casino Privacy Policy

Welcome to Wolfy Casino. We respect the privacy of everyone who visits our website, creates an account, plays our games, or contacts our support team. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with Wolfy Casino services.

This policy applies to personal information processed through our website, account services, promotional activities, customer support channels, and related online features. By using Wolfy Casino, you acknowledge that you have read this policy. Our services are intended for individuals aged 18 or older, and we take reasonable steps to prevent access by underage users.

Information We Collect

We collect information that is necessary to operate a secure and reliable online casino. The type of information collected depends on how you interact with Wolfy Casino and which services you use.

Information You Provide

• Identification and account details, such as your name, date of birth, username, residential address, and contact details.
• Verification information needed to confirm your identity, age, eligibility, or ownership of a payment method.
• Payment and transaction information, including deposits, withdrawals, payment references, and transaction history. Payment details may be processed by specialised payment providers.
• Information submitted when you contact customer support, participate in promotions, complete surveys, or provide feedback.
• Preferences relating to communications, account settings, responsible gaming features, and marketing choices.

Information Collected Automatically

When you access our website, we may collect technical and usage information such as your IP address, browser type, device identifiers, operating system, language settings, access times, pages viewed, referring websites, and interaction data. We may also collect information about errors, system performance, and the way website features are used.

How We Use Information

Wolfy Casino uses personal information for legitimate operational, security, and service-related purposes. These purposes may include:

• Creating and managing your account and providing access to casino services.
• Processing deposits, withdrawals, bonuses, prizes, and other account transactions.
• Confirming identity, age, account ownership, and eligibility to use our services.
• Detecting and preventing fraud, collusion, money laundering, account misuse, and other prohibited activity.
• Maintaining responsible gaming controls and responding to concerns about account activity.
• Providing customer support, resolving complaints, and communicating important service information.
• Improving website functionality, game presentation, security controls, and user experience.
• Sending promotional communications where permitted and in accordance with your communication preferences.
• Meeting applicable legal, regulatory, tax, accounting, and dispute-resolution obligations.

We may combine information from different sources to maintain accurate records, protect accounts, assess unusual activity, and make our services more relevant. Where we rely on consent for a particular use, you may withdraw that consent subject to applicable limitations.

Cookies and Similar Technologies

Wolfy Casino uses cookies, pixels, local storage, and related technologies to support website operations and understand how visitors use our services. These technologies may remember login preferences, maintain session security, measure performance, and help us identify technical problems.

Some technologies are essential for account access, payment processing, security, and core website functions. Other technologies may be used for analytics, personalisation, or promotional measurement. Depending on your browser or device settings, you may be able to block or delete cookies. Disabling essential cookies may affect the availability or functionality of certain features.

Information collected through these technologies may include device details, browsing activity, approximate location derived from an IP address, and interactions with website content. We do not treat cookies as a replacement for account verification or other security procedures.

Data Sharing

We may share personal information with carefully selected recipients when necessary to provide services, protect users, or fulfil legal and operational responsibilities. These recipients may include:

• Payment processors, banks, e-wallet providers, and transaction service partners.
• Identity verification, fraud prevention, security, analytics, hosting, and technology providers.
• Customer support, communications, marketing, and website maintenance providers acting on our instructions.
• Professional advisers, auditors, insurers, or other service providers where their involvement is reasonably required.
• Government bodies, courts, law enforcement authorities, or other parties when disclosure is required or permitted by applicable law.

We do not share personal information with unrelated parties for their own independent marketing purposes without an appropriate legal basis or your permission where required. Service providers receiving information from Wolfy Casino are expected to use it only for authorised purposes and to apply suitable safeguards.

Data Security

We use administrative, technical, and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, authentication procedures, encryption or secure transmission methods, monitoring, staff guidance, and controlled handling of sensitive records.

No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential, using a secure device, and notifying us promptly if you suspect unauthorised access or unusual activity. We may restrict or suspend an account when necessary to protect users, funds, or the integrity of our services.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on the type of information, the nature of our relationship with you, account activity, security requirements, dispute risks, and applicable legal or accounting obligations.

When information is no longer required, we may delete it, anonymise it, or place it beyond ordinary use. Some records may remain in restricted archives for a further period where this is necessary to establish, exercise, or defend legal claims, investigate abuse, maintain security, or comply with an applicable obligation.

Your Rights

Depending on your location and applicable privacy rules, you may have rights concerning the personal information we hold about you. These rights may include:

• Requesting access to personal information and an explanation of how it is used.
• Asking us to correct inaccurate, incomplete, or outdated information.
• Requesting deletion of information where there is no continuing reason for us to retain it.
• Requesting limits on certain processing or objecting to particular uses.
• Withdrawing consent where processing is based on consent.
• Requesting a copy of information in a suitable format where data portability applies.
• Changing marketing preferences or opting out of promotional communications.

These rights are not absolute and may be subject to verification, legal exceptions, security requirements, or the need to retain particular records. We may ask for information needed to confirm your identity before completing a request. If you believe your privacy concern has not been resolved, you may have the option to contact an appropriate privacy or regulatory authority in your jurisdiction.

Third-Party Services

Our website may contain links, integrations, games, payment options, or other features provided by third parties. These providers may collect and process information under their own privacy notices and terms. Wolfy Casino is not responsible for the privacy practices of third-party websites or services that are outside our control.

Before submitting information through an external service, you should review the provider's applicable privacy documentation. Third-party tools may use cookies or similar technologies, and their availability may change without notice as our website and service partners are updated.

International Transfers

Personal information may be processed or stored in countries other than the country where you live. This may occur when Wolfy Casino or its service providers use international technology, payment, verification, support, hosting, or security infrastructure.

Where information is transferred across borders, we seek to use appropriate safeguards and contractual or organisational measures, taking account of applicable privacy requirements. By using our services, you understand that international processing may be necessary to provide the website and complete requested transactions. Additional information about relevant safeguards may be available upon a valid privacy request.

Policy Updates

We may revise this Privacy Policy when our services, technology, business arrangements, or privacy practices change. The updated version will be made available through the Wolfy Casino website and will indicate the date of its latest revision where appropriate.

Changes will apply from the effective date stated in the updated policy. We encourage you to review this page periodically. Where a change is materially important, we may provide an additional notice through the website, by email, or through another suitable communication channel.

Contact Information

If you have a question about this Privacy Policy, want to exercise a privacy right, or need assistance with the handling of your personal information, you can contact Wolfy Casino at [email protected]. Please include enough detail for us to understand your request, but do not send passwords, payment card numbers, or other unnecessary sensitive information.

We may request further information to verify your identity and protect your account before responding. We aim to handle privacy enquiries in a timely and transparent manner, subject to the complexity of the request and any applicable legal requirements.

Last updated: 9 September 2026